Starting a free trial
Starting a free trial
New organizations start here automatically: after you verify your email, Meletema takes you to the Billing page to pick a plan (see Signing up). You can also get there anytime from Your org → Billing.
- Pick a plan from the grid.
- Click Start trial.
- Meletema redirects you to Stripe Checkout. Even though it's a free trial, Stripe collects payment info up front — that's how it auto-charges when the trial ends.
- Enter your card details and submit.
- Stripe sends you back to Meletema with a success state.
Your subscription is now Trialing. The billing page shows "Trial ends in N days" and the features in the plan are immediately active.
One trial per organization
Each organization gets one free trial. Once your organization has had any subscription, even one canceled during its trial, the plan grid shows Subscribe instead of Start trial, and a new subscription is billed right away.
Need more time to evaluate? Open a support ticket before your trial ends.
Cancelling before the trial ends
Click Manage billing on the billing page. Stripe's portal opens with cancellation options. Cancel and you won't be charged — gated features stay on until the trial's natural end date, then drop.
What happens when the trial ends
- Stripe charges your card for the first month.
- The subscription transitions to Active.
- Nothing changes for you UI-wise — features stay on.
If the card fails, the subscription goes to Past due for a few days while Stripe retries. Features remain available during the grace period.