Billing & Plans

Starting a free trial

Starting a free trial

  1. From Your org → Billing, pick a plan from the grid.
  2. Click Start trial.
  3. Meletema redirects you to Stripe Checkout. Even though it's a free trial, Stripe collects payment info up front — that's how it auto-charges when the trial ends.
  4. Enter your card details and submit.
  5. Stripe sends you back to Meletema with a success state.

Your subscription is now Trialing. The billing page shows "Trial ends in N days" and the features in the plan are immediately active.

Cancelling before the trial ends

Click Manage billing on the billing page. Stripe's portal opens with cancellation options. Cancel and you won't be charged — gated features stay on until the trial's natural end date, then drop.

What happens when the trial ends

  • Stripe charges your card for the first month.
  • The subscription transitions to Active.
  • Nothing changes for you UI-wise — features stay on.

If the card fails, the subscription goes to Past due for a few days while Stripe retries. Features remain available during the grace period.